Shipping policy

Last updated: November 9, 2026

Processing and dispatch

Orders are processed and dispatched within 3–5 business days.

Delivery timing

Timing varies by destination and circumstances in transit. Estimates are not guaranteed delivery dates, and we do not guarantee arrival by a particular holiday or calendar date.

Standard shipping charges

Standard shipping is $5.99 USD per order for merchandise subtotals below $45.00 USD after discounts. Orders with a merchandise subtotal of $45.00 USD or more after discounts qualify for free standard shipping. Taxes and shipping do not count toward the $45.00 threshold.

The threshold applies to the combined eligible merchandise subtotal, including sets and multipacks. Available delivery options and the final shipping charge are shown at checkout before payment.

Available destinations

Enter your full delivery address at checkout to confirm the available options. Delivery availability depends on the supported destination and the items in your order. If checkout does not offer delivery to your address, contact us before ordering.

Order changes and delivery help

Check your address and selected items before submitting an order. To request an address change or another order change, email service@fooruu.com with your order number as soon as possible. Available changes depend on the order's progress; a change cannot be guaranteed after processing.

If you have a question about tracking, a delay, or a parcel that appears lost or damaged, email us with your order number and the details. For damaged or incorrect items and return instructions, see our Return & Refund Policy.

Contact

Email service@fooruu.com. Support hours are Monday–Friday, 9:00 AM–5:00 PM ET. See our Contact Information and Terms of Service. This policy does not limit applicable statutory consumer rights.